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Your rights on an interstate move

By the Nation Moving data team · Updated July 2026

Because your move crosses state lines, it's regulated by the federal government, the Federal Motor Carrier Safety Administration (FMCSA). That gives you real, enforceable protections most people never read. Here are the ones that matter.

This is a plain-language summary for planning, not legal advice. The authoritative source is the FMCSA's "Your Rights and Responsibilities When You Move" and the regulations at fmcsa.dot.gov.

Start with a licensed carrier

These rights only bind FMCSA-authorized carriers. We match you only with licensed, insured interstate movers, see your route cost in 60 seconds.

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Five rights every interstate mover owes you

  1. The information booklets

    Before the move, your carrier must give you the FMCSA booklet 'Your Rights and Responsibilities When You Move' and its 'Ready to Move' brochure. They spell out the rules below in the government's own words.

  2. A written estimate

    You're owed a written estimate, binding, non-binding, or binding-not-to-exceed. On a non-binding estimate, the 110% rule caps what you must pay at delivery to 110% of the estimate.

  3. A bill of lading and inventory

    The bill of lading is your contract; the inventory lists every item and its condition. Never sign either without reading it, and keep your copies through delivery and any claim.

  4. Your choice of valuation

    You choose between free released value (60¢/lb per item) and paid full value protection (replacement value). This is a decision, not a default, make it deliberately.

  5. A claims and arbitration process

    You generally have up to nine months to file a loss-or-damage claim, and interstate carriers must offer a neutral arbitration program if you and the mover can't agree.

The two-minute due-diligence check

Rights only help against a carrier that's actually accountable. Confirm your mover holds an active USDOT numberand interstate operating authority at fmcsa.dot.gov, insist on a written estimate, and choose full-value protection for a valuable shipment. If a company won't give you the booklet, the estimate, or a straight answer about licensing, that's covered in how to avoid broker scams.

FAQ

  • Interstate moves are regulated by the FMCSA. You're entitled to the 'Your Rights and Responsibilities When You Move' booklet, a written estimate, a bill of lading, and an inventory. You choose a valuation level for your goods, and there are federal rules limiting how much more than a non-binding estimate a mover can require at delivery.

Move with a carrier that answers to the FMCSA

Every mover we match you with holds active federal authority and required insurance. See your route cost in 60 seconds, no email required.

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